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STUDENT COMPLAINT PROCEDURE

Complaints and grievances will be handled in a reasonable manner. The first step a student should take when they have a grievance is to speak to the Instructor and/or the Director of the School. Once a complaint is received the nature of the complaint will be investigated and a reasonable solution will be reached for all concerned parties. In the event that the disagreement continues unresolved, the parties may bring the issue(s) to the Board of Directors for further review.

Complaints that are not satisfactorily resolved at this level should be submitted in writing to:

InterAmerican Technical Institute
Board of Directors

9600 S.W. 8 Street, Suite 42.
Miami, Florida 33174
Phone: 305-554-9281

If a student does not feel that the school has adequately addressed a complaint or concern, the students may consider contacting the Commission for Independent Education or the Accrediting Commission of Career Schools and Colleges ACCSC.

Commission for Independent Education

Florida Department of Education

325 West Gaines Street, Suite 1414
Tallahassee, Florida 32399-0400
Phone: 850-245-3200
Toll-free telephone number: 888-224-6684

Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to: 

Accrediting Commission of Career Schools & Colleges
2101 Wilson Boulevard, Suite 302

Arlington, VA 22201
(703) 247-4212

www.accsc.org 

A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting Edward Cordoba, School Director, or online at www.accsc.org.

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